Dear Doctor Cross and associates,
I would like you to know how deeply I appreciate the excellent care you have given me. A lot of things are important in life, but as one gets older, none so important as quality of life. That is what your care has given me. You have given me the opportunity to play and care for my grandkids, take care of my husband, enjoy a simple walk in my yard, and be self reliant in taking care of my self. Most doctors I have found treat patients like a store clerk at a big box store, but you are the exception. You listen, answer my questions, display a genuine concern, and have a great sense of humor. So from me to you, thank you so much. You’re doing an outstanding job!